đź“Ą Unified WhatsApp Shared Inbox
- Multi-number support: Connect unlimited personal or Business WhatsApp accounts into a single, shared inbox—no API needed
Team collaboration: Assign chats, apply labels, set reminders, manage permissions, and use quick-reply templates—all within one workspace.
đź”— CRM and Tool Integrations
- One-click sync with CRMs like Pipedrive, HubSpot, Zoho, Monday.com, Salesforce—and any tool via Zapier, webhooks, or API
Automatic contact creation: New WhatsApp chats auto-generate contacts, leads, deals, or tasks directly in your CRM.
🤖 AI Automation & Autoresponder
- Drag-and-drop visual flow builder: Set up automated, personalized replies to incoming messages—no coding needed
ChatGPT autoresponder: AI handles FAQs and multilingual responses and can generate chat summaries automatically.
📤 Broadcast & Mass Messaging
- CSV-based bulk messaging: Send personalized campaigns on WhatsApp with scheduled delivery and tracking
Message performance insights: Monitor delivery rates, read receipts, and campaign statistics in real time.
đź“‚ Analytics & Reporting
- Dashboard overview: Track team activity levels, response times, chat volumes, and CRM-synced interactions
Performance metrics: Analyze engagement trends, agent effectiveness, and campaign outcomes to optimize support and sales.
🔄 Automation & Workflow Integration
- Seamless workflow triggers: Automate lead follow-ups, assign tasks, and send messages on CRM date/stage changes.
- Webhooks & API support: Develop custom integrations and extend functionality across internal systems.
đź‘Ą Team & Role Management
- Workspace segmentation: Set up isolated teams with specific roles and supervisors for controlled collaboration
Permission control: Configure access rights, messaging capabilities, and chat assignments for individuals or teams.
⚙️ Additional Standout Features
- Supports group chats: Manage WhatsApp groups with threaded replies and collaboration tools
Live chat widget: Offer real-time WhatsApp support embedded on your site.
No-code onboarding: Simply scan a QR code to connect accounts; start setup and team invites within minutes.
🧩 Ideal For
- Customer support operations, sales teams, marketing departments, education providers, and agencies leverage WhatsApp for communication, lead generation, or engagement.