🌐 Commission-Free Ordering
- Direct Website Ordering: Offers fully branded online ordering embedded directly on your restaurant’s website—no commissions on orders
Branded Mobile App: Get your custom restaurant app listed on the ChowNow marketplace, enabling diners to order via a commission-free app experience.
🚚 Smart Delivery Management
- Flex Delivery: A flat-fee delivery system using your own drivers or the ChowNow courier network. Allows flexible zones (up to 8 miles) and round-the-clock support
Order Throttling: Smooth order distribution by limiting incoming orders based on your kitchen’s capacity, with future time slots hidden once full.
📤 Channel & Discovery Tools
- Order Better Network: Syndicates your menu and ordering buttons across high-traffic platforms like Google and Yelp
Profit Protector: Automatically adjusts menu pricing to compensate for network referral fees—protecting your margins while retaining branding control.
💳 Tools for Retention & Marketing
- Automated Email Marketing: Engage diners with campaign tools built to boost repeat orders
Custom Rewards Program: Deploy loyalty systems like digital punch cards, encouraging direct orders increasingly over time.
📋 Operational Efficiency
- POS Integration: Sync orders directly with systems like Toast, Square, Revel, Clover, reducing order errors
Centralized Order Management: Handle orders from ChowNow, your website, and third-party platforms using a single tablet interface
Bulk Menu Editing: Quickly update item prices, modifiers, and availability across your menu via intuitive bulk tools.
📊 Insights & Analytics
- Advanced Reporting: Gain real-time insights into sales performance, channel distribution, and customer behavior.
Diner Data Access: Retain customer information for remarketing, promotions, and improving loyalty strategies.
🍽️ Safe In-Restaurant Ordering
- Contactless Dine-In: Allows diners to order via QR codes at their table, with orders routed straight to your tablet—no app needed
🛠️ Support, Setup & Scalability
100% Fraud & Chargeback Protection: Covers disputes and fraudulent transactions at no additional cost
Full-Service Onboarding & 24/7 Support: Offers site/app setup, marketing advice, and around-the-clock support through chat, phone, or text.
Trusted by 20,000+ Restaurants: In total, they’ve processed over 160 million orders, saving around $470 million in commission fees
💰 Pricing Model
- Flat Monthly Fee (no commissions): Typically around $119/month ($99–$149 depending on contract length), plus a one-time setup fee
Freemium Planning: Free trial or demo available to explore features before committing
✅ Why Restaurants Choose ChowNow
- Keep 100% of your profits—no commission fees on orders.
- Maintain full control over branding and customer experience.
- Improve operations with streamlined order management, POS sync, and smart delivery buffers.
- Boost loyalty via branded apps, email marketing, rewards, and dine-in convenience.