🧭 Guided Workflows & Product Tours
- Step-by-step walkthroughs: Create interactive tours and guides that lead users through complex tasks, ensuring consistency and reducing errors
Application walkthroughs: Simplify user onboarding and training within your digital ecosystem, boosting productivity and adoption.
📚 Knowledge Base & Document Library
- Built-in knowledge articles: Maintain a comprehensive library of helpful content for both staff and customers—manuals, tips, policies, you name it
Document storage: Store and manage user guides and technical documentation efficiently for easy access.
🤖 AI-Powered Chat Assistance
- Smart chat assistant: Users can ask questions and get accurate, context-aware answers powered by AI trained on your guides, articles, and documents
Instant self-service: Reduces support volume while enhancing user satisfaction with fast answers.
📊 Analytics & Performance Tracking
- Usage analytics: Monitor interactions with guides and chatbots, uncover friction points, and optimize onboarding workflows.
- Measure adoption: See what guides are working, where users drop off, and improve based on real data
🔄 Seamless Integration & Deployment
- Easy integration options: Drop a script or browser extension into your app—no heavy dev work needed.
- Customize to fit: Tailor themes, triggers, and content for internal employees or external customers.
🛡️ Flexible Pricing Plans
- Free Starter Plan: Supports up to 300 active users/month, 3 guides, articles, and documents, with priority support
- Standard & Advanced Plans: Scale up to thousands of users with 50–unlimited guides/docs, continued support, and custom themes.
- Enterprise Tier: Tailored solutions for large organizations with high usage and custom policies.
✅ Why Choose Compass?
- Boosts productivity by simplifying software learning and use
Accelerates both internal employee and external customer software adoption.
Reduces support requests with built-in knowledge and AI help.
Offers data-driven insights to refine onboarding and feature usage